Privacy Policy
This privacy policy applies between you, the User of this Website Fohowpharmaceutical, the owner and provider of this Website Fohowpharmaceutical takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions.
Definitions and interpretation
1. In this privacy policy, the following definitions are used:
Data Collectively all information that you submit to Fohowpharmaceutical via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies);
Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the Directive (Data Protection Directive) or any national implementing laws, regulations and secondary legislation.
GDPR the General Data Protection Regulation
Website the website that you are currently using, https://www. Fohowpharmaceutical.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2. In this privacy policy, unless the context requires a different interpretation:
1. the singular includes the plural and vice versa;
2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
4. “including” is understood to mean “including without limitation”;
5. reference to any statutory provision includes any modification or amendment of it;
6. the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
3. This privacy policy applies only to the actions of Fohowpharmaceutical and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. Fohowpharmaceutical is the “data controller”. This means that Fohowpharmaceutical determines the purposes for which, and the manner in which, your Data is processed.
Data collected
5. We may collect the following Data, which includes personal Data, from you:
1. name;
2. date of birth;
3. gender;
4. profession;
5. contact Information such as email addresses and telephone numbers;
6. demographic information such as postcode, preferences and interests;
7. financial information such as credit / debit card numbers;
8. IP address (automatically collected);
9. web browser type and version (automatically collected);
10. operating system (automatically collected);
in each case, in accordance with this privacy policy.
How we collect Data
6. We collect Data in the following ways:
1. data is given to us by you ;
2. data is received from other sources; and
3. data is collected automatically.
Data that is given to us by you
7. Fohowpharmaceutical will collect your Data in a number of ways, for example:
1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
2. when you register with us and set up an account to receive our products/services;
3. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
4. when you make payments to us, through this Website or otherwise;
5. when you elect to receive marketing communications from us;
6. when you use our services;
7. facebook;
8. twitter;
9. instagram;
10. pinterest;
11. google;
12. any other third party platform we might engage with in our cause of communicating with you;
13. banks and other financial institutions;
in each case, in accordance with this privacy policy.
Data that is received from third parties
8. Fohowpharmaceutical will receive Data about you from the following third parties:
1. facebook;
2. instagram;
3. twitter;
4. pinterest;
5. google;
6. financial institutions such as banks;
7. any other source not listed here which we deem necessary to engage with during the cause of engaging with you.
Data that is received from publicly available third parties sources
9. We will receive Data about you from the following publicly available third party sources:
1. facebook;
2. instagram;
3. twitter;
4. pinterest;
5. google;
6. banks and other financial institutions;
7. any other relevant third party source which we engage with in the cause of our service and engagement with users.
Data that is collected automatically
10. To the extent that you access the Website, we will collect your Data automatically, for example:
1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our use of Data
11. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
1. internal record keeping;
2. improvement of our products / services;
3. transmission by email of marketing materials that may be of interest to you;
4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
5. Where we have received a legal request from authorities to have access to your data, under the applicable Laws of the land, we have to comply to such requests.;
in each case, in accordance with this privacy policy.
12. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
13. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
3. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
14. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
15. We may use your Data to show you Fohowpharmaceutical adverts and other content on other websites. If you do not want us to use your data to show you Fohowpharmaceutical adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).
Who we share Data with
16. We may share your Data with the following groups of people for the following reasons:
1. our employees, agents and/or professional advisors – To process user’s request in other to fulfil our obligation(s) in the process of their transaction(s) with us.;
2. third party service providers who provide services to us which require the processing of personal data – As part of our process; To fulfil our part of our business obligations to them; To process transactions between us and the user (s); To comply with other applicable policies, terms and agreement.;
3. third party payment providers who process payments made over the Website – As part of our process; To process financial transactions between us and the user (s); To demand for payment as agreed between us and the user (s); To make payments to the user (s); In the cause of making decisions in cases of financial disputes; where there’s suspicion of fraudulent activities.;
in each case, in accordance with this privacy policy.
Keeping Data secure
17. We will use technical and organisational measures to safeguard your Data, for example:
1. access to your account is controlled by a password and a user name that is unique to you.
2. we store your Data on secure servers.
3. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
18. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:info@fohowpharmaceutical.com.
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Data retention
21. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
22. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
23. You have the following rights in relation to your Data:
1. Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
2. Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
3. Right to erase– the right to request that we delete or remove your Data from our systems.
4. Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which we can use it.
5. Right to data portability– the right to request that we move, copy or transfer your Data.
6. Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.
24. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@fohowpharmaceutical.com.
25. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
26. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Type of Cookie Purpose
Analytical/performance cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
35. You can find a list of Cookies that we use in the Cookies Schedule.
36. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
37. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
38. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
39. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
General
40. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
41. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
42. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.